3/1/2024 0 Comments Synergy home care complaintsI had no say in who came to my house or when. I was told they weren't supposed to do that by another caregiver who I wanted back and couldn't have. They both took a lot of food, bottled water and shower supplies home from my house for their use, roommates or friends use. All they wanted to do is sit around and talk, take breaks. Both of these caregivers thought they had the right to join in on private conversations with my friend and me too! Both of these women were too old, too physically unfit, too lazy and too incompetent for their jobs. I constantly had to listen to her stories about every guy in the state of WI wanting to date her. I was embarrassed!! The other one would talk me to death for an hour before she would even start working. The first caregiver would snap at me on a daily basis, several times in front of witnesses, including 2 of her bosses and one of my attorneys. Eventually, she found an excuse to get rid of me. The owners daughter interviewed both caregivers about personal aspects of my life and got them to spy on me, my friends, my guests and report back to her. She said she didn't want me as a client and I better not say anything to upset the caregivers. I had the owner of synergy call me up to tell me how grateful I should be to her because I was getting a cheaper rate than other clients who don't participate in a state program. I wouldn't have gotten my medication if a friend hadn't taken me and I wouldn't have been able to walk. I had a dr appointment scheduled 3mos in advance, gave synergy 2mos notice of this because I needed a ride. ![]() I made a dentist appointment for a Friday morning, only to have my caregiver come in and tell me she no longer worked for me on fridays. Clients will never be consulted about changes in their daily schedules with caregivers or when caregivers will be switched out. ![]() I wish someone had told me that the owner of Synergy and her daughter only care about themselves their staff and caregivers, they care nothing about the clients. I'm relieved my 7mos with them is finally over! It was an extremely stressful situation and time for me. I just dumped Synergy in early 8.19 and signed off on the last time sheets a week ago.
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